Delivery

On working days, we ship your order immediately. At the end of the day, the delivery service collects the shipments. In the Netherlands, approximately 97% of orders arrive the next day. Deliveries to Belgium usually also arrive the next day.

Expected delivery time:
Netherlands: 1 day
Belgium: 1 day
Luxembourg: 1-2 days
Germany: 2-3 days
France: 3-4 days
Italy: 3-4 days
Denmark: 2-3 days

Note: Sometimes a package may experience a delay with the postal service. Unfortunately, delays caused by the postal service are beyond our control. If this happens, we kindly ask for your understanding. If your order has not been delivered within two days of the expected delivery time, please contact us so we can take action.

We ship your order (except for pallet shipments and freight by length) as standard with DHL.

In general, we are satisfied with DHL. Of course, service may vary by region and driver, and your experience may differ. If you absolutely do not want us to ship your order with DHL, please let us know by replying to the order confirmation. We can then ship your order via PostNL. Please note that we will need to deliver the shipment separately, while other shipments are picked up as standard. On busy days, it might also happen that we miss the PostNL pick-up time, which would delay the shipment by a day.

If you have no strong preference, we ask that you do not use this option so we can process your order as efficiently as possible.

Certainly! During the order process, you can specify a different delivery address. Additionally, for most items, you can have them delivered to a nearby DHL service point. Please note: for special packages, such as pallet shipments, freight by length, and letterbox mail, this option is not available.

Service Desk
It is certainly possible to pick up items from us. We have a service desk where you can view and purchase items. If you want to pick something up, you don't need to place your order through the website. The items will be retrieved from our warehouse on-site, and you can come by during our opening hours.

Reservation
If you already know what you need, send us a message with the desired items, and we will reserve them and set them aside for you. We hold reservations for 2 days by default, but let us know if you want to come later. We can always make changes on-site.

Payment
You can pay by card or in cash.